Help Desk, How may we help you?
We currently accept credit and debit cards through a third party merchant, Stripe. Their highly secure payment software accepts Visa, Mastercard and American Express.
To learn more about Stripe, visit www.stripe.com.
Do I need an account to place an order?
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account.
Exchanges & Returns?
Of course! If for whatever reason you are unsatisfied with your purchase (wrong color, changed your mind, the wife didn’t approve of you ordering 8 pairs), just send us the order number and reason for return to Returns Department and we’ll work with you to get the socks shipped back to us and refund your money.
All orders within the USA are shipped via USPS at the following rates:
- Free Standard (3-6 business days) — For orders over $40
- Standard (3-6 business days) — $1.95 for one pair; additional $.95 per pair for orders of 2 or more.
When will my order be shipped?
Orders placed Monday through Friday (excluding holidays) will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).
How do I track my order?
Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.